ФИНФИН – Шестая конференция по финансовой грамотности и финансовой доступности

First International Conference on Financial Literacy and Financial Inclusion

Improving Financial Literacy And Access To Financial Services : The Role Of The Financial Sector In The Implementation Of The National Strategy

26/1, Tverskaya street, Moscow

Central location: Marriott Grand Hotel

10-11 February 2015

Public event for financial market stakeholders

30+ speakers

Policy makers and opinion leaders from Russia and abroad

150+ PARTICIPANTS

Market professionals, officials, experts, and the media

About conference

FINFIN – is an annual international conference aiming to bring together financial institutions, state bodies, and expert community to exchange and share best practices and the latest trends in the area of financial literacy and financial inclusion. The Conference fosters an open dialog between market practitioners, government officials and researchers. It also provides an ideal environment to develop new initiatives that would ensure sustainable development of the industry, increase the availability and quality of financial services for the population, and promote financial literacy programs in order to
improve the well-being of Russian citizens.

The conference is traditionally organized with the participation of representatives of the Bank of Russia.

Key topics

The most relevant topics in the area of financial literacy and financial inclusion

Speakers

High-level representatives of government bodies, financial institutions and expert community from Russia and abroad

All speakers

Program

8:45 - 9:30

Registration of participants

9:30 - 9:45

Conference Opening

Welcome address

9:45 - 11:30

Session 1

Financial Inclusion, Financial Literacy, and Consumer Protection: International Experiences and Russian Approaches

Moderator

| Head of the Main Office of Microfinance Market and Financial Inclusion Methodology, Bank of Russia

11:30 - 12:00

Coffee Break

12:00 - 13:30

Session 2

Financial Inclusion, Financial Literacy, and Consumer Protection in the Financial Market: the Role of the Regulator, State Services on Consumer Protection, and the Government

Moderator

| President, National Association of Microfinance Market Stakeholders (NAMMS)

13:30 - 15:00

Lunch

15:00 - 16:30

Session 3

A Consumer’s Right to Information: an Examination of the Current Legislative Environment

Moderator

| Coordinator, Consumer Rights’ Protection within Russia’s Financial Education and Financial Literacy Project, Russian Federation

16:30 - 17:00

Coffee Break

17:00 - 18:00

Session 4

Digital Technologies’ Role in Improving Access to Financial Services

Moderator

| President, Russian Electronic Money Association; Vice President; NAMMS; Member, Digital Finance Working Group, Alliance for Financial Inclusion (AFI)

9:30 - 10:00

Special interview

Moderator

| Deputy Chief Editor, Forbes Online

10:00 - 11:15

Session 1

Business Standards Designed to Reduce the Financial Risks of Clients: Best Practices and Proven Tools

Moderator

| Director, Russian Microfinance Center, Vice-president for Infrastructure Development, National Association of Microfinance Market Stakeholders

11:15 - 11:45

Coffee Break

11:45 - 13:00

Session 2

Financial Literacy Development Programs in Financial Institutions: from Marketing Traps to Customer Care

Moderator

| Coordinator, Russia’s Financial Education and Financial Literacy Project at the Russian Ministry of Finance; Co-chair, Subgroup on Financial Consumer Protection and Financial Literacy, Group of Twenty (G20)