8:45 - 9:30
26/1, Tverskaya street, Moscow
Central location: Marriott Grand Hotel
10-11 February 2015
Public event for financial market stakeholders
30+ speakers
Policy makers and opinion leaders from Russia and abroad
150+ PARTICIPANTS
Market professionals, officials, experts, and the media
About conference
FINFIN – is an annual international conference aiming to bring together financial institutions, state bodies, and expert community to exchange and share best practices and the latest trends in the area of financial literacy and financial inclusion. The Conference fosters an open dialog between market practitioners, government officials and researchers. It also provides an ideal environment to develop new initiatives that would ensure sustainable development of the industry, increase the availability and quality of financial services for the population, and promote financial literacy programs in order to
improve the well-being of Russian citizens.
The conference is traditionally organized with the participation of representatives of the Bank of Russia.
improve the well-being of Russian citizens.
The conference is traditionally organized with the participation of representatives of the Bank of Russia.
Key topics
The most relevant topics in the area of financial literacy and financial inclusion
Speakers
High-level representatives of government bodies, financial institutions and expert community from Russia and abroad
MIKHAIL MAMUTA
Head of the Main Office of Microfinance Market and Financial Inclusion Methodology, Bank of Russia
ALEKSANDER KOLANKOV
Head of Department for Financial Literacy and Interaction with Civil Society Institutions, Service for Consumer Protection and Financial Inclusion, Bank of Russia
VICTOR KLIMOV
Chairman of the Advisory Council for Protection of the Rights of Consumers of Financial Services at the Central Bank of the Russian Federation (Bank of Russia), Deputy, State Duma of the Russian Federation
ANATOLY AKSAKOV
President, Association of Regional Banks “Russia, Deputy Chairman of the Financial Market Committee, State Duma of the Russian Federation
SOREN NELLEMANN
Program Coordinator for the Russian Federation, Social Development Department, World Bank
SEVERINE DEBOOS-DAVID
Financial Inclusion Expert, International Labour Organization
NATALIA NIKOLAEVA
Vice-president, Acting President, ZAO CB “Citibank
ILYA KOCHETKOV
Head of Consumer Protection, Service to Protect the Rights of Consumers of Financial Services and Minority Shareholders, Bank of Russia
OLEG PRUSAKOV
Head of Consumer Rights Protection, Russian Federal Service for Supervision of Consumer Rights Protection and Human Welfare
VICTOR ERMAKOV
Ombudsman for SME Rights Protection, General Director of the Russian Agency for Small and Medium Business
ANNA CHAPLYGINA
Coordinator, Consumer Rights’ Protection within Russia’s Financial Education and Financial Literacy Project, Russian Federation
VICTOR MAYDANYUK
Chairman, All-Russian Union for Consumer Protection in Financial Services (FinPotrebSoyuz)
DMITRI YANIN
Chairman, International Confederation of Consumer Societies, Russian Federation
OLEG IVANOV
Vice-President, Association of Regional Banks “Russia”
VICTOR DOSTOV
President, Russian Electronic Money Association; Vice President; NAMMS; Member, Digital Finance Working Group, Alliance for Financial Inclusion (AFI)
ANNA STOKLITSKAYA
Managing Director, QIWI Group
NAILYA ZAMASHKINA
Commercial Director, MOBI.Money
MARIA GRACHEVA
General Director, Yandex.Money
ANDREI BAKHVALOV
CEO, “Номe Money”
OLGA TOMILOVA
Regional Representative, CGAP (World Bank Group)
OLGA PROSKURNINA
Deputy Chief Editor, Forbes Online
GAREGIN TOSUNYAN
President, Association of Russian Banks
MARIA KHRABROVSKAYA
Deputy General Director for Marketing, “Specialized Credit Bureau for Microfinance Organizations”
VUSALA GARAYEVA
Business Development Director, Azerbaijan Micro-finance Association (AMFA)
ALEXEI VOLKOV
Marketing Director, National Bureau of Credit Histories
MARGARITA LALAYAN
Senior Programme Specialist, International Training Center, International Labor Organization (ITC-ILO)
IRENE SHKAROVSKAYA
Head, Department of Strategic Communications, Home Credit Bank
EVGENIA BLISKAVKA
Director, Institute of Financial Planning
FLORE-ANNE MESSY
Deputy Head, Financial Affairs Division, Organisation for Economic Co-operation and Development (OECD)
Program
9:30 - 9:45
Conference Opening
Conference Opening
Welcome address
9:45 - 11:30
Session 1
Session 1
Financial Inclusion, Financial Literacy, and Consumer Protection: International Experiences and Russian Approaches
Moderator
MIKHAIL MAMUTA
Head of the Main Office of Microfinance Market and Financial Inclusion Methodology, Bank of Russia
11:30 - 12:00
Coffee Break
Coffee Break
12:00 - 13:30
Session 2
Session 2
Financial Inclusion, Financial Literacy, and Consumer Protection in the Financial Market: the Role of the Regulator, State Services on Consumer Protection, and the Government
Moderator
ALEKSEI SAVATYUGIN
President, National Association of Microfinance Market Stakeholders (NAMMS)
13:30 - 15:00
Lunch
Lunch
15:00 - 16:30
Session 3
Session 3
A Consumer’s Right to Information: an Examination of the Current Legislative Environment
Moderator
ANNA CHAPLYGINA
Coordinator, Consumer Rights’ Protection within Russia’s Financial Education and Financial Literacy Project, Russian Federation
16:30 - 17:00
Coffee Break
Coffee Break
17:00 - 18:00
Session 4
Session 4
Digital Technologies’ Role in Improving Access to Financial Services
Moderator
VICTOR DOSTOV
President, Russian Electronic Money Association; Vice President; NAMMS; Member, Digital Finance Working Group, Alliance for Financial Inclusion (AFI)
9:30 - 10:00
Special interview
10:00 - 11:15
Session 1
Session 1
Business Standards Designed to Reduce the Financial Risks of Clients: Best Practices and Proven Tools
Moderator
ELENA STRATYEVA
Director, Russian Microfinance Center, Vice-president for Infrastructure Development, National Association of Microfinance Market Stakeholders
11:15 - 11:45
Coffee Break
Coffee Break
11:45 - 13:00
Session 2
Session 2
Financial Literacy Development Programs in Financial Institutions: from Marketing Traps to Customer Care
Moderator
ANNA ZELENTSOVA
Coordinator, Russia’s Financial Education and Financial Literacy Project at the Russian Ministry of Finance; Co-chair, Subgroup on Financial Consumer Protection and Financial Literacy, Group of Twenty (G20)
13:00 - 13:30
Conference Wrap-Up and Summary
Conference Wrap-Up and Summary
13:30 - 14:30
Lunch
Lunch
Photoreport
Photos from the conference
Location
Where will the event take place
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- Address
- MOSCOW MARRIOTT GRAND HOTEL
26/1, Tverskaya Street, Moscow, 121099, Russian Federation - PROJECT MANAGER
Anastasia Demidenko
ademidenko@rmcenter.ruMEDIA RELATIONS
Elena Leontieva
eleontieva@rmcenter.ru